Q: How quickly can I get an appointment?
A: On a normal basis Noah’s Ark Pediatrics has enough availability to offer you a same day appointment. However, in some instances, especially during the busy season we are able to schedule you for the following day. In the case of an emergent issue, we will schedule a same day appointment.
Q: What insurances do you accept?
A: We accept all the AHCCCS plans and many of the private and discount health plans including Health Net, Tricare, Aetna, United Health Care, Blue Cross/Blue Shield, and many others.
Q: What are your self Pay Prices?
A: Noah’s Ark Pediatrics has some of the lowest prices in the region for self pay patients. We have attempted to keep costs low without compromising quality so that we could offer affordable medicine to those who are not covered. We also participate in the HRSA program, which provides a sliding fee scale for patients who cannot afford to pay our self pay prices. This sliding fee scale is determined according to your reported income. If you are struggling to pay medical bills please inquire about this alternative fee schedule to see if you are eligible.
Q: When Should my child get his/her well checks completed?
A: Well checks are important to the preventative aspect of pediatric medicine. It allows parents and providers to address concerns early in the child’s life rather than wait for a problem that may plague your child’s future. The Well checks address such things as physical development, Academic development, proper nutrition, and much more. Do not skip the recommended intervals. The following is a guideline to Child well checks.
Q: How does your office handle the issue of vaccination?
A: All of our providers support and encourage parents to make medically necessary decisions that will insure your child’s future health. To that end our providers believe in the importance of vaccination and support claims to their effectiveness. However, we understand that parents must make decisions according to their own conscience and we respect their right to do so.
Q: What happens when I’m unable to keep my appointment?
A: Noah’s Ark Pediatrics and its physicians request that our office is contacted at least 24 hours in advance if you are unable to keep your child’s appointment. It is important that we are informed if you are unable to keep your visit so that another child who needs to be seen, can be seen in your child’s place. No shows are inconsiderate to our entire office and staff, and place other children at risk. Be considerate and contact our office in advance if you are unable to show up to your appointment.
Q: What if I am late to my appointment?
A: Tardiness to a scheduled appointment backs up the entire office. If you are more than 10 minutes late to your scheduled appointment we will remove you from the schedule and place you on standby. This means that we will continue to see patients in the order that our schedule has dictated and when there is an opening we will place your child back on the schedule. If you believe you are going to be late please contact us in advance and we will try to reschedule you at the earliest possible time.
Q: Does your office remind parents of their appointments in advance?
A: Our office MAs attempt to contact you in advance of your appointments. Please be looking for that call to confirm your ability to show up for the visit. Even if you are unable to call 24 hours in advance we ask that you still please call and let us know that you are unable to keep your appointment.
Q: What should I know about my first Visit?
A: Please bring your child’s vaccination records to your first appointment. Also, it is essential that you arrive at least 30 minutes early for your first appointment. This time allows our staff the necessary time to process your paper work and confirm your insurance eligibility.